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Is it Essential to Use Business Process Mapping Software?

Process mapping has become an essential concept used in many organizations. Whether you belong to a small or large company, there is a possibility you have heard of or have been involved in process mapping activities. There are concrete benefits to using a process map. It is essential to learn the basics and be familiar with the benefits of process mapping.

Why Use Process Mapping?

  1. Increased visibility of end-to-end process. Process mapping helps employees understand their role within the organization. They are also better able to perform their duties because they know how they can impact the work of other employees in other teams.
  2. Evidence for change. By mapping the current process, you will have a baseline of how things are done and look at alternative options on how to do things. By storing relevant data, you can determine whether a proposed change will be beneficial to the company.
  3. Shows Ownership for each process. Who is ultimately responsible for each activity is clearly outlined in the process map.
  4. Supports training and induction. Process maps are an excellent resource for training. With the use of an approved process map, you can better communicate best practices to current and new employees.

It is no surprise that these benefits make process mapping an essential activity for any organization. The question is, do you really need process mapping tools in order to accomplish this?

Process mapping tools often get a bad reputation because they are hardly ever used again. Here are some questions that can guide you in deciding whether you should use a process mapping tool or stick to more traditional methods:

  • How do you plan to use the process map? If the answer to this question is that you will eventually stick in in a folder and never use it again, then you should consider using already available tools like Microsoft Visio. There are Visio alternatives that work the same way and have the same features too. On the other hand, if you visualize the process map as a more useful tool that will evolve over time, then you can benefit from more sophisticated mapping software.
  • Do you want the option of automating process maps? Many of the process mapping tools available are equipped with advanced Business Process Management software systems. This allows you to fully automate processes directly from the process map.
  • Who needs to see the process maps, and how? This depends on whether you want employees to be able to easily log-in and access the process maps. If you intend for the process maps to be fully integrated into the employee platform, then a more sophisticated process mapping software is your best option.

Consider these factors and ultimately decide on whether or not you need a tool for process mapping. If you have the time, you can even try free trial offers before making a final decision.

Image: Pixabay.com

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